When a product is unavailable, it appears on the website marked as such. In case of an error, MORGANE & THE QUEEN undertakes to inform the customer by email as soon as possible. If the product has already been paid for, MORGANE & THE QUEEN undertakes to start the manufacture of the product to fulfill the customer’s order. The client will need to understand the particular situation and acknowledge that the delivery will take slightly longer than the standard delivery time. The customer will be regularly informed by email of the state and progress of their purchase.
The products for sale are described and presented with the greatest possible accuracy. However, should errors or omissions have occurred in the descriptions, MORGANE & THE QUEEN shall not be held responsible. Photographs and texts illustrating the products are not contractual.
Our products are produced by craftsmen. They may have slight variations in size, color, and pattern. These variations shall not be considered as manufacturing defects and shall not cause the invalidation of an order.